frequently asked questions (faq)

  • Concierge pediatrics provides families with direct access to their child’s doctor, same or next-day appointments, and more personalized, unrushed visits. Instead of waiting weeks for an appointment, your child gets the care they need — when they need it.

  • Concierge Kids LV does not bill insurance for services. Membership fees cover your pediatric care directly. However, you may still use your insurance for labs, prescriptions, imaging, or specialist referrals.

  • Membership typically includes:

    • Same or next-day appointments.

    • Direct access to your pediatrician via phone, text, or email.

    • Extended and unrushed visits.

    • Personalized and holistic care, including preventive and sick visits.

    • Coordination of care with specialists, if needed.

    (Exact services may vary — please see our Membership page for full details.)

  • Membership is billed monthly. Rates vary depending on your child’s age and needs. Please contact us for current pricing and enrollment details.

  • We care for children from newborns through 18 years old.

  • For emergencies, always call 911 or go to the nearest emergency room. Concierge Kids LV is designed for ongoing care, sick visits, and preventive health needs — not medical emergencies.

  • Yes. Membership with Concierge Kids LV does not limit your ability to use urgent care, specialists, or hospital services. We’ll help coordinate care if your child needs additional medical support.

  • Yes! Virtual visits are available when appropriate. If your child needs an in-person exam, we’ll make arrangements for a same or next-day appointment.

  • Members have direct access via cell, text, or email. No phone trees, no waiting rooms — just quick, personalized communication.

  • Yes. We ask for advance notice if you choose to cancel. Please review our Terms & Conditions for full cancellation policies.

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