Privacy Policy

At Concierge Kids LV, we respect and protect the privacy of our patients and their families. This Privacy Policy explains how we collect, use, and safeguard personal and medical information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email, and billing details.

  • Medical Information: Child’s health history, records, and treatment information provided to us during care.

  • Website Information: Non-identifiable information such as browser type, IP address, and pages visited, used to improve site performance.

2. How We Use Your Information

Your information may be used to:

  • Provide medical care and services.

  • Communicate with you regarding appointments, care, and billing.

  • Process payments and manage membership accounts.

  • Comply with legal and regulatory requirements.

We will never sell or share your personal health information for marketing purposes without your consent.

3. HIPAA Compliance

Concierge Kids LV complies with the Health Insurance Portability and Accountability Act (HIPAA). Your child’s medical information is protected under these federal standards, and only authorized staff may access it as needed for treatment or operations.

4. Data Security

We take appropriate administrative, physical, and technical safeguards to protect your personal and medical information against unauthorized access, use, or disclosure.

5. Sharing of Information

We may share your information only in the following situations:

  • With your consent.

  • With other healthcare providers involved in your child’s care.

  • With third-party service providers (such as billing or IT support) who are bound by confidentiality.

  • When required by law (for example, public health reporting or court orders).

6. Your Rights

You have the right to:

  • Access your child’s medical records.

  • Request corrections to inaccurate information.

  • Request restrictions on how your information is used or shared.

  • File a complaint if you believe your privacy rights have been violated.

7. Website & Cookies

Our website may use cookies or similar technologies to improve user experience. This information is not linked to any personally identifiable details.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or your child’s medical privacy, please contact us:

📧 Email: dr.lisa@conciergekidslv.com
📞 Phone: 805.207.6545

Last Updated: 2025.09.08